Help

Below you will find answers to some of our most frequently asked questions. If you do not find the answers you are looking for please contact us HERE

General Questions

  1. Where are you located?
    • 4701 E. Douglas Ave. Wichita, KS 67218
  2. What are your hours?
    • Our café hours are: Monday Friday 7-8 | Saturday 7 - 5 | Closed on Sundays
    • Our bookstore hours are: Monday Friday 8-8 | Saturday 8 - 5 | Closed on Sundays
  3. How do I contact you?

Order Questions 

  1. If I find a book on your site, does that mean it's currently in stock at your store?
    • Not necessarily. If you require your order urgently, please call us to confirm availability.
  2. I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
    • No. This just means that we've received your order, you will receive another email when your order has shipped or is ready to be picked up.
  3. When will I get my book(s)?
    • For in stock orders, we prepare them for shipping within 5 business days and delivery time depends on the method of shipping selected. For orders with out of stock items, please contact us for shipping timelines at orders[at]watermarkbooks.com
  4. What forms of payment does Watermark accept?
    •  We accept all major credit cards (Visa, MasterCard, Discover, and American Express) and if you're picking up in store, you may pay with cash or check.